Our community spirit is the glue that holds Fortified together. By training at Fortified, we ask that you adhere to the following code of conduct.

RESPECT THE COACH.

Fortified sessions are a coach-led experience. In this setting, please keep in mind that the coach and any recommendations/prescriptions they make will come from a place of having you in their best interest. This goes for specific exercise selection, as well as where and how you have been asked to perform a given exercise.

BE KIND AND MINDFUL TO OTHER MEMBERS.

Fortified is an environment where everybody is welcome, regardless of gym experience or fitness level. We ask that you respect others in their fitness journey. Any derogatory comments towards another member will not be tolerated.

LEAVE YOUR PROBLEMS AT THE DOOR.

We all have bad days and we don’t expect you to have a beaming smile on every visit, but we ask that you are mindful of snappiness or general poor attitude towards other members and/or staff.

PUNCTUALITY.

Please do your best to be punctual to the session start time. Once the session has begun and if you are late, please wait for the coach to invite you into the session, at which point they will decide the best way to bring you up to speed.

CANCELLATION COMMUNICATIONS.

Cancellations are to be made directly on TeamUp, the coaches on shift monitor attendance updates, you do not need to let us know beyond this. Should you need/wish to contact us, please keep this to the dedicated gym phone on 07522513874 only by text message or WhatsApp.

RESPECT BOUNDARIES.

Please respect that first and foremost we are a place of business/employment. Fitness and personal training naturally builds bonds, but we must ask that all relationships (especially those you build with the coaching team) are kept respectful and professional.

PARKING.

Our allocated parking is directly behind the gym, between the white barriers and the adjacent wall (sign posted). The parking layout is diagonal down the right hand wall, then diagonal down the left hand side facing the white barriers. If you are struggling to park (we appreciate it’s not the biggest car park) please get the attention of one of the team who will be happy to guide you. There is also free 1-hour on-street parking directly outside of the gym. Please park considerately to other Fortified visitors, but also to our neighbours.